{"id":7403,"date":"2026-03-30T07:11:45","date_gmt":"2026-03-30T07:11:45","guid":{"rendered":"http:\/\/192.168.0.115:10185\/?page_id=11"},"modified":"2026-03-30T07:11:45","modified_gmt":"2026-03-30T07:11:45","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/sopraga.pt\/?page_id=7403","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7403\" class=\"elementor elementor-7403\">\n\t\t\t\t<div class=\"elementor-element elementor-element-386526ca e-flex e-con-boxed easy-enable-jarallax-no e-con e-parent\" data-id=\"386526ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3450f0bc elementor-widget elementor-widget-text-editor\" data-id=\"3450f0bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h3 style=\"text-align: center;\"><strong>Refund &amp; Return Policy<\/strong><\/h3>\n<p class=\"wp-block-paragraph\"><strong>Last Updated:<\/strong> June 2026<\/p>\n<p>At <strong>Ekomart<\/strong>, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return or refund under the following conditions.<\/p>\n<h5><strong>Returns<\/strong><\/h5>\n<ul>\n<li>\n<p>Items can be returned within <strong>7 days<\/strong> of delivery.<\/p>\n<\/li>\n<li>\n<p>Products must be unused, undamaged, and in their original packaging.<\/p>\n<\/li>\n<li>\n<p>Proof of purchase may be required.<\/p>\n<\/li>\n<\/ul>\n<h5><strong>Non-Returnable Items<\/strong><\/h5>\n<p>Returns will not be accepted for:<\/p>\n<ul>\n<li>\n<p>Used or damaged products caused by the customer<\/p>\n<\/li>\n<li>\n<p>Digital products or downloadable items<\/p>\n<\/li>\n<li>\n<p>Items marked as non-returnable<\/p>\n<\/li>\n<\/ul>\n<h5><strong>Refunds<\/strong><\/h5>\n<ul>\n<li>\n<p>Once the returned item is received and inspected, we will notify you of the refund status.<\/p>\n<\/li>\n<li>\n<p>Approved refunds will be processed to the original payment method within <strong>7\u201314 business days<\/strong>.<\/p>\n<\/li>\n<li>\n<p>Shipping charges are generally non-refundable unless the return is due to our error.<\/p>\n<\/li>\n<\/ul>\n<h5><strong>Damaged or Incorrect Items<\/strong><\/h5>\n<p>If you receive a damaged, defective, or incorrect product, please contact us within <strong>48 hours<\/strong> of delivery with photos of the item.<\/p>\n<h5><strong>Contact Us<\/strong><\/h5>\n<p>For return or refund requests, please contact:<\/p>\n<p><strong>Ekomart<\/strong><br \/>Email: <a href=\"mailto:support@ekomart.com\">support@ekomart.com<\/a><br \/>Phone: +880XXXXXXXXXX<\/p>\n<hr \/>\n<p><strong>By placing an order on Ekomart, you agree to this Refund &amp; Return Policy.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy Last Updated: June 2026 At Ekomart, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return or refund under the following conditions. Returns Items can be returned within 7 days of delivery. Products must be unused, undamaged, and in their original packaging. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7403","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sopraga.pt\/index.php?rest_route=\/wp\/v2\/pages\/7403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sopraga.pt\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sopraga.pt\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sopraga.pt\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sopraga.pt\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7403"}],"version-history":[{"count":0,"href":"https:\/\/sopraga.pt\/index.php?rest_route=\/wp\/v2\/pages\/7403\/revisions"}],"wp:attachment":[{"href":"https:\/\/sopraga.pt\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}